#Drobo dashboard not finding drobo mac
If using Big Sur or new Mac M1, see - Frequently Asked Questions: macOS 11 Big Sur.If using daisy chain configuration on Thunderbolt or Firewire, try directly connecting the Drobo to the computer.Try connecting using a different interface type if your Drobo supports (such as USB or Thunderbolt).Prior to my 5D3 upgrade, I had several problems with my Drobo and iMac. It was seen with the Drobo Dashboard app, but the hard drives would not mount. Then, after a brief power outage, I was no longer able to mount my Drobo to my desktop. System Preferences > Security & Privacy > General, ensure App store and identified developers - is checked. There may also be a separate ALLOW button if here, click this. 3 device to a 5D3, it worked flawlessly for two days.System Preferences > Security & Privacy > Firewall, check to see that any listed Drobo files (ddservice64d, ddassit, Drobo Dashboard) are Green or allowed.If connected via USB through a USB hub, try connecting directly to the computer without the USB hub.
If you are using ANTI-VIRUS program or 3rd party Firewall, disable to see if this is blocking Dashboard service.Wait for it to shut down (no lights on.) Press the power button on the Drobo again to turn it back on. Press the power toggle button on the Drobo once to turn it off. If Drobo Dashboard still does not discover the device, reboot the Drobo.If your Dashboard is not discovering your Drobo, please follow the following steps below based on product type:
Once Drobo Dashboard discovers the Drobo, it displays on the "All Drobos" page. If the Drobo Dashboard program can be used to convert the file format to another one, such information will also be provided. The following tables provide information about the association of Drobo Dashboard with file extensions. Drobo Dashboard will automatically discover Drobos directly connected or available over the network. Drobo Dashboard supports 2 different file extensions, that's why it was found in our database.
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